Refund Policy for Nesara Healthcare Centre Pvt Ltd

At Nesara Healthcare Centre Pvt Ltd (“we,” “our,” or “us”), we strive to provide high-quality healthcare services and ensure your satisfaction. This Refund Policy outlines our guidelines regarding refunds for services and any associated charges. By engaging with our services, you agree to adhere to the terms described in this policy.

1. Refund Eligibility

1.1. Service Charges: We may provide refunds for the charges associated with our healthcare services if:
– A billing error occurs, leading to an overcharge.
– You cancel your appointment or service in accordance with our cancellation policy.
1.2. Non-Refundable Charges: Certain charges may be non-refundable. This includes, but is not limited to, fees associated with services that have been provided, lab tests, and other consumable or perishable items.

2. Cancellation and Rescheduling

2.1. Cancellation Policy: If you need to cancel an appointment, you must do so within the specified timeframe as per our appointment cancellation policy. Failure to do so may result in non-refundable charges.

2.2. Rescheduling: You may be eligible to reschedule an appointment without incurring additional charges if you meet the criteria outlined in our rescheduling policy.

3. Refund Request Procedure

3.1. To request a refund, please contact our billing department at +919606018808
080 42174234.

3.2. Your request must include the following details:
– Your name and contact information
– Date of the service or appointment
– A detailed explanation of the reason for the refund request
– Any relevant supporting documentation

4. Refund Processing

4.1. We will review your refund request within 3-5 business days.

4.2. If your refund request is approved, we will initiate the refund using the same payment method you used for the original transaction. Refund processing times may vary depending on your payment provider.

5. Contact Us

If you have questions or concerns regarding our refund policy, please contact our billing department at:

Nesara Healthcare Centre Pvt Ltd
+919606018808
080 42174234

6. Changes to this Refund Policy

We reserve the right to make updates or changes to this refund policy. Any revisions will be posted on our website, and the effective date will be updated accordingly.

Account Holder: NESARA HEALTHCARE PRIVATE LIMITED
Account Number: 50200061824424
IFSC: HDFC0009442
Branch: IDEAL HOMES TOWNSHIP R R NAGAR
Account Type: CURRENT